Privacy Policy
Last updated: February 7, 2026
Revive With Me LLC ("Company," "Revive," "our," "us," or "we") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy ("Privacy Policy" or "Policy") explains the privacy practices of Revive for users of the website located at www.revivewithme.com, any mobile application or platform connected or associated with this website, and any information stored therein (collectively "Website") as well as any products and services offered through any of the foregoing (collectively "Services"). As used herein, "you" or "your" refers to you, the individual accessing the Website (the "User").
Through the Website, Users can connect with licensed providers ("Providers") and receive clinical services from Providers via telehealth. By using the Website or Services, and/or by providing information to us in connection with the Services, you accept the practices and policies outlined in this Privacy Policy, and you hereby consent to our collection, use, and sharing of your information as described in this Privacy Policy. Your use of Services is also subject to our Terms of Use, which are available here.
This Policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect:
- On this Website;
- In email, text, and other electronic messages between you and this Website; and
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website; or
- Information we collect when you are signing up for our health care services, accessing our patient portal, or communicating with our Providers; in those cases, our Notice of Privacy Practices will apply.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.
This Policy may change from time to time as outlined in the "Changes to Our Privacy Policy" section below. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
Personal Information
Personal Information is any information relating to a natural person who is, or can be, identified either directly or indirectly from such information and includes information such as a user's name, address, telephone number, email address, Internet activity (such as browsing history), or other information directly linked to that person. You are not legally required to provide Personal Information to us, but if you refuse to provide such information, we may not be able to provide you with Services.
Information We Collect About You and How We Collect It
We collect Personal Information from Users when such Users access and use the Website. Revive collects the following types of Personal Information which Users provide to us:
- Basic information and identifiers. If you provide us with basic Personal Information such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline. For example, if you volunteer information to us through contact us requests or subscribe to a mailing list. This is information provided directly from you.
- Health Information. If you provide us with health information including past medical history, family history, allergies, pregnancy/breastfeeding status, and health habits.
- Records. Records and copies of your correspondence if you contact us.
- Transactions. Details of any transactions you carry out through our Website.
In addition to Personal Information you provide to us, we may automatically collect certain Personal Information when you access our Website. This information includes IP address, information about your browser, device, or operating system or network on the internet. Log files are recordings of traffic to and from a server. The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Third-Party Tracking Technologies. We utilize third-party tracking tools, including Meta (Facebook) Pixels and UTM (Urchin Tracking Module) referral parameters. These technologies allow us to monitor the effectiveness of our advertising campaigns, understand how you interact with our Website, and serve targeted advertisements based on your browsing behavior. These third parties may use cookies and similar technologies to collect or receive information from our Website and elsewhere on the internet.
- Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). We may use or allow third parties to monitor who is visiting our Website.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information, to:
- present our Website and its contents to you;
- respond to your inquiries and fulfill your requests;
- send you administrative information, including information regarding the Website, and changes to our terms, conditions, and policies;
- schedule and provide Services, including scheduling appointments, communicating with you regarding Services, providing customer service, or obtaining and facilitating payments for appointments;
- fulfill any other purpose for which you provide it;
- send you marketing communications that we believe may be of interest to you;
- personalize your experience on the Website by presenting products and offers tailored to you;
- further our business purposes, such as quality assessment, data analysis, audits, developing new products, enhancing the Website, improving our Services, and determining the effectiveness of our promotional campaigns;
- in any other way we may describe when you provide information;
- act as we believe necessary or appropriate: a) under applicable law; b) to comply with legal process; c) to respond to requests from public or governmental authorities; d) to enforce our Terms of Use; e) to protect our operations or those of any of our affiliates; f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; g) at our discretion under emergency circumstances, to notify emergency services or your family members, personal representative or other individuals involved in your care of your location and condition; or h) to allow us to pursue available remedies or limit the damages that we may sustain; or
- for any other purpose with your consent.
We may also use aggregate or de-identified data that is not personally identifiable for any legally permissible purposes without restriction.
Disclosure of Your Information
We may disclose Personal Information that we collect or you provide as described in this Privacy Policy to:
- our third-party service providers that provide services such as hosting of the Website, data analysis, IT services and infrastructure, customer service, email delivery, auditing and other similar services;
- our affiliates for purposes described for Personal Information in this Privacy Policy, including marketing purposes relating to their products and services;
- third-parties, to permit them to send marketing communications to you regarding our products and services;
- a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred;
- For any other purpose disclosed by us when you provide information;
- A third-party as we believe necessary or appropriate: a) under applicable law; b) to comply with legal process; c) to respond to requests from public or governmental authorities; d) to enforce our Terms of Use; e) to protect our operations or those of any of our affiliates; f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; g) at our discretion under emergency circumstances, to notify emergency services or your family members, personal representative or other individuals involved in your care of your location and condition; or h) to allow us to pursue available remedies or limit the damages that we may sustain; or
- for any other purpose with your consent.
Revive does not sell or rent Personal Information that we have collected or retained about you to any other third-party for any purpose. Accordingly, we do not offer individuals the ability to "opt-out" of selling or renting of Personal Information because we do not engage in those practices.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
Third Parties and Links
In some cases, we may provide you with information related to a third party. This Privacy Policy does not address, nor are we responsible for, the content, practices or policies of sites operated by third parties and we urge you to inquire about them before providing any personally identifiable information. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
HIPAA
Revive is regulated as a "covered entity" under the Health Insurance Portability and Accountability Act ("HIPAA"). Please be aware that this Privacy Policy is distinct from our HIPAA Notice of Privacy Practices, which describes in detail how we use and disclose your individually identifiable health information. You may review our Notice of Privacy Practices here.
Children's Privacy
Our Website and Services are not intended for children under eighteen (18) years of age. No one under age 18 should provide any Personal Information to or on the Website, and we do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website. It is possible that by fraud or deception by others we may receive information given to us or pertaining to minors, including children under the age of thirteen (13). If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers. If you want to notify us of our unauthorized receipt of information by minors, including children under 13, please contact us at hello@revivewithme.com.
Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, no data transmission of information via the internet is 100% secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. If you have reason to believe that your interaction with us is no longer secure, for example you feel that the security of any account with us has been compromised, please immediately notify us of the problem by contacting us in accordance with the "Contact Information" section below.
Storage of Data
We will only store Personal Information for as long as it is needed to fulfill the purpose for which it was collected, subject to applicable data retention periods imposed upon us by applicable law. This may mean that your Personal Information is stored by us for a number of years, depending on the purpose and need for that data to be processed.
Changes to Our Privacy Policy
We may occasionally update this Privacy Policy at any time. Any changes to this Privacy Policy will become effective when we make the revised Privacy Policy available through the Website, and we will update the "Last Updated" date at the top of this Privacy Policy if we make any such changes to this Privacy Policy. Your use of the Website or submission of any information in connection with the Website following any change means that you accept the revised Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and disclose personally identifiable information.
Contact Information
If you have any questions or comments about this Privacy Policy, please contact us by email at hello@revivewithme.com. Please note that email communications are not always secure, so please do not include health information, credit card information, or other sensitive information in your email messages to us.